Hotel Riu Palace Las Americas (Adults Only), Cancun ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, Mexico, 77500

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

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Junior Suite

Max:

3 persons

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cancun 10.2 km

Airports

Isla Mujeres (ISJ) 25.3 km

Cancun (CUN) 26.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Food Variety

“During my stay, I was impressed by the buffet restaurant's excellent food offerings. Every meal was fresh and hot, with a variety of options that catered to diverse tastes. I particularly enjoyed the barbecue available every third day for lunch. The staff were attentive, ensuring my husband’s morning tea preference was well taken care of.” view full review

Stunning Ocean View Room

“Our ocean view room was absolutely amazing, especially from the large terrace. I was thrilled to be upgraded to a suite with a jacuzzi for the last few days of our stay. The room was spacious, immaculate, and equipped with all the necessities, including a stocked mini bar. The large terrace had sunbeds and a table, making it the perfect spot for relaxation.” view full review

Fun Daily Activities

“The entertainment options were fantastic, with ongoing activities throughout the day. I particularly loved participating in water aerobics out in the ocean, which was a fun way to socialize and enjoy the warm sea. The evening entertainment included a variety of shows, and the silent disco was a particular highlight of our trip!” view full review

Relaxing Beach Experience

“The beach area was absolutely beautiful and well maintained. I appreciated the availability of sunbeds and the provision of shade by the parasol attendant. I felt pampered relaxing by the beach, where I could easily enjoy refreshments provided by the beach staff, making for a truly luxurious leisure experience.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Air conditioning in public areas
Luggage storage
Lift
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness centre
Fitness studio

Services

24-hour room service
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Lobby bar
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Espresso machine
Free breakfast
Buffet breakfast

Business

Conference room

Children

Children's pool

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Barbeque grills
Television in lobby
Spa & wellness centre
Sauna
Jacuzzi
Treatment room
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Mini-bar
Balcony

Bathroom

Hair dryer
Towels

Media

Cable/ Satellite television
Paid films
Telephone
AM/FM alarm clock

Location

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Cancun, Mexico, 77500

City landmarks

Blvd. Kukulcan Km 9

Cancun Convention Center

620 m

Night club

Coco Bongo

770 m

Night club

The City Nightclub

790 m

Night club

Palazzo

690 m

Paseo Kukulcan km. 9.5 Zona Hotelera

Forum By The Sea

730 m

Night club

Daddy'O

680 m

Beach

Mandala Beach Club

830 m

Beach

Playa Forum

940 m

Night club

Mandala Nightclub

830 m

Punta Nizuc - Cancún 210

Playa Lagarto

810 m

Amusement Park

Delphinus Dreams

930 m

Beach

Chac Mool Beach

1.8 km

Mar Caribe

Arrecife Chitales

940 m

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

2.4 km

Chetumal Km 36. 5

Water Park at The Grand

1.7 km

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.9 km

Marina Adventure Bay

Bungee in Cancun

1.9 km

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

2.0 km

Beach

Playa Tortugas

2.5 km

Harbour

Aquatours Cancun

2.1 km

Beach

Playa Langosta

3.3 km

Blvd. Kukulcan

Parque Ventura Cancun

2.4 km

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

3.3 km

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

3.3 km

Museum

Cancun Wax Museum

3.4 km

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

3.1 km

Aquarium

Interactive Aquarium

3.5 km

Blvd. Kukulcan Km. 4.5

Jardin del arte

3.4 km

CancunMexico

Avenida Kukulkan

4.3 km

Nearby

Gallery

Galeria Balance Cancun

290 m

Restaurants

La Palapa

110 m

Blvd. Kukulcan Km 8.5 Lote 3 Zona Hotelera

La Palapa Restaurant

150 m

Boulevard Kukulcan Km 8.5 Dentro de Fiesta Americana Cancún Villas

Jr Del Norte

530 m

Blvd Kukulkan km 8.5 Zona Hotelera Plaza Lagunas

Golden Sea Chinese Cuisine

520 m

Km. 8.5

Hanaichi

530 m

Blvd. Kukalkan Km. 9.0 Centro Commercial

Casa Tequila

570 m

Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan

Almadia Cancun

510 m

Boulevard Kukulcan Km 9 Seccion 1

Marinero's

630 m

Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre

Calypso"s Mexican Restaurant

470 m

Avenida Kukulkan Km 8.5 Next to Cancun Center

Mocambo Restaurantes

450 m

Hotel Zone

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

7.0/10

Very good

Rooms

7.0

Location

8.3

Service

8.0

Dining

6.3

Theodore

United Kingdom, December 2024

7.6/10

We had a mixed experience at this hotel. The staff were amazing, and the food options were plentiful, but we faced issues with sunbed reservations and loud party scenes that were less than relaxing. The rooms were nice, but the noise level from the party pool made it hard to unwind at times.

Rooms

7.0

The rooms were spacious and had a breathtaking view of the ocean, but the shower and toilet were inoperable during our stay.

Service

9.0

The majority of the staff were fantastic, particularly Rebecca and the bar staff who made us feel very welcome.

Location

8.0

The location was great, close to shopping and nightlife, with easy access to Coco Bongos.

Dining

7.0

Dining options were varied, with some standout meals, but others were just okay. The pasta chef in the buffet area was a highlight.

Facilities

6.0

The hotel had three pools, but the party pool was often chaotic and overwhelming.

Laurence

United Kingdom, October 2024

7.8/10

I had a wonderful time at this hotel, with its cleanliness really standing out as a major plus. The staff were friendly and attentive, and there were plenty of pools to enjoy. However, I did find the dining experience a bit hit or miss, with some restaurants not meeting expectations. The atmosphere by the party pool was sometimes too lively for my taste, but overall, I felt it provided great value for the price.

Rooms

7.0

The rooms were clean and well-maintained, but I did encounter a musty smell which was a bit unpleasant.

Service

9.0

The staff were excellent—helpful, kind, and always available to assist with any needs.

Location

9.0

The hotel's location was superb, with easy access to shops and a lovely beach area.

Dining

6.0

The dining was fine overall, but some restaurants, like the steakhouse, were disappointing; I preferred breakfast and lunch options instead.

Facilities

8.0

The facilities were great, with multiple pools and a swim-up bar, although the party atmosphere wasn't always to my liking.

Stanley

United Kingdom, September 2024

6.8/10

While this hotel has some nice aspects, like spacious rooms and a great breakfast buffet, it still falls short in many areas, especially considering the price. The location is good, but the service and overall quality leave much to be desired, not to mention the average dining options and entertainment. If you're after a luxurious experience, you might want to look elsewhere.

Rooms

7.0

The rooms were spacious and nicely appointed, featuring a large shower, a comfy bed, and good amenities. However, I did experience moisture issues in the room, which was disappointing.

Service

6.0

Service was inconsistent; they often seemed overwhelmed, and securing sun loungers was a challenge due to early reservations by other guests.

Location

8.0

The hotel is in a nice area close to the beach, but it can be hard to find a good spot with sun due to the hotel shadows.

Dining

6.0

Dining had its ups and downs with good breakfast options but average lunch and dinner choices, lacking variety and quality in the buffet.

Facilities

7.0

The facilities were decent, with clean pools and a good beach area, though finding shade can be a bit tricky.